daka Terms and Conditions

These terms and conditions govern the relationship between daka and its members. daka is an online betting and casino platform that offers slots, live casino, cricket betting and other gaming options to users in Bangladesh.

These terms and conditions are provided in Bengali so that every member can read and understand them easily in their own language. If anything is unclear, members may contact our customer support team directly.

Other documents associated with these terms and conditions — such as our Privacy Policy and responsible gaming guidelines — are considered an integral part of these terms and conditions.

1.1 Definitions

• "Platform" means daka's website, mobile app and all related services.
• "Member" means any registered user who has created an account on the daka platform.
• "Bonus" means any promotional offer, cashback or reward provided by daka.
• "Wagering Requirement" means the number of times the bonus amount must be wagered before the bonus can be withdrawn.
• "Net Loss" means the amount remaining after subtracting total winnings from total losses over a given period.

1.2 Applicability

These terms and conditions apply to all members of the daka platform, regardless of the device or method they use. They apply in full to mobile app users as well.

To create an account on daka, a member must provide accurate and complete information. daka reserves the right to forfeit any winnings or bonuses obtained through an account opened with false information.

2.1 Registration Terms

• Each individual may create only one account. If multiple accounts belonging to the same person are found, all of them will be permanently closed and the funds held in them may be withheld.
• The mobile number and email address provided at registration must be active and valid.
• The payment method used on the account (bKash, Nagad, Rocket, Upay or a bank account) must be registered in the member's own name.
• Operating an account on behalf of someone else or conducting transactions through a third party is strictly prohibited.

2.2 Account Security

It is each member's own responsibility to keep their account password and login details completely confidential. If a password is shared with anyone, the member bears full responsibility for anything that happens to the account. If unauthorized access to an account is suspected, daka's customer support must be notified immediately.

daka reserves the right to verify the age of all members. A copy of a national identity card or passport may be requested at any time after account creation. Withdrawal requests may be held until verification is complete.

3.1 Required Documents

• A clear scan or photo of a National ID Card (NID) or valid passport.
• A bank statement or mobile banking statement (within the last 90 days) — for address verification.
• A photo of the identity document with a selfie, where applicable.

3.2 Protection of Minors

If anyone under the age of 21 is found to have created an account, that account will be closed immediately and all transactions made from it will be considered void. daka treats the protection of minors from gaming as its highest priority.

daka offers multiple mobile banking and bank transfer options to make transactions easy and fast.

4.1 Deposit Rules

• The minimum deposit amount is ৳100 (for all methods).
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (BRAC Bank, Dutch-Bangla Bank, Islami Bank and other major banks).
• Withdrawals will be sent to the same payment account that was used for the deposit.
• Deposits made through a third party are not permitted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal processing typically takes 5–30 minutes.
• Identity verification must be completed before a withdrawal request can be processed.
• If the wagering requirement attached to a bonus has not been met, withdrawal requests from that account will not be processed.
• daka may temporarily hold withdrawals and request additional verification in cases of suspicious transactions.

4.3 Transaction Restrictions

If unusual or suspicious transaction patterns are found, daka reserves the right to investigate that account. Account activity may be restricted while the investigation is ongoing.

daka's bonus offers are available for a limited time or subject to specific conditions. It is mandatory to read the individual terms of any bonus before claiming it.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳5,000. The wagering requirement for the bonus is 20 times the bonus amount. Example: depositing ৳1,000 gives a ৳1,200 bonus and a total balance of ৳2,200; to withdraw the bonus, ৳1,200 × 20 = ৳24,000 must be wagered.

5.2 Weekly and Special Bonuses

• daka Weekly Reload Festival: 30% bonus on any deposit each week, up to ৳6,000, wagering 18 times, minimum deposit ৳100.
• daka Slot Fun Bonus: 50% bonus on deposits for slot games, up to ৳8,000, wagering 25 times, minimum deposit ৳100.
• daka Cricket Fan Reward: 40% bonus on deposits for cricket bets during international series, up to ৳5,000, wagering 20 times.
• daka Birthday Special Gift: Verified members receive up to ৳2,000 as a birthday reward, wagering 10 times.
• daka Refer a Friend Celebration: Up to ৳3,000 reward for a successful referral, wagering 12 times.

5.3 Bonus Restrictions

• If multiple accounts are opened from the same household or the same IP address to claim bonuses, all such accounts will be closed.
• Winnings linked to a bonus amount cannot be withdrawn before the wagering requirement is met.
• daka reserves the right to change or cancel any bonus offer at any time.
• A bonus is not cash — it is an opportunity to win, subject to meeting the wagering requirement.

The daka platform offers betting on slots, live casino, baccarat, roulette, Teen Patti and various sports including cricket. Each section has its own rules, but certain general principles apply across all of them.

6.1 Bet Placement Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• daka reserves the right to cancel any bet that produces an abnormal result due to a technical fault.
• If a sports betting event is cancelled, the bet amount will be refunded.
• For multi-bets, if one selection is cancelled, the odds will be recalculated using the remaining selections.

6.2 Odds and Payouts

daka displays bets in decimal odds format. Winning bets are paid out according to standard calculations. Example: if Team A's odds are 2.10 and Team B's odds are 1.75, a ৳500 bet on Team B returns ৳875 if Team B wins (৳375 profit); if Team A wins, the full ৳500 is lost.

6.3 Prohibited Activities

• Using any software, bot or automated system to place bets is strictly prohibited.
• Bonus abuse, arbitrage betting and system exploiting are prohibited.
• Any attempt to influence game outcomes or exploit system vulnerabilities is strictly prohibited.

7.1 Closure by daka

daka may temporarily suspend or permanently close any account without notice for any of the following reasons:

• Violation of these terms and conditions.
• Providing false or incomplete information.
• Fraud, deception or suspicious activity.
• Operating multiple accounts.
• Abuse of bonuses or promotions.
• Being found to be a minor.

7.2 Closure by the Member

Any member may request closure of their account at any time by contacting daka's customer support. A withdrawal of the available balance may be requested before the account is closed, but any bonus that has not met its wagering requirement will be forfeited.

7.3 Self-Exclusion

If a member wishes to stay away from the platform for a set period of time, they may use the self-exclusion feature described on our Responsible Gaming page.

daka believes that gaming for entertainment is enjoyable only when done in a controlled and responsible way. Gaming should never be seen as a source of income or a solution to financial problems.

To help members set limits on their play, daka provides various tools — such as deposit limits, session time controls and self-exclusion. For more details, read our Responsible Gaming Guidelines.

• For ages 21+ — this rule applies strictly.
• If you feel that gaming is having a negative effect on your life, contact our support team promptly.
• For more information on responsible gaming, it is recommended to seek help from professional organisations.

daka treats the protection of members' personal data as a top priority. All data is kept secure using SSL encryption technology. For full details on how personal data is collected, stored and used, read our Privacy Policy.

Members' data is not sold or transferred to third parties. However, data may be disclosed where required by law or upon a legal request.

9.1 Cookies and Tracking

The daka website uses cookies to improve the user experience. Cookies can be disabled from browser settings, but doing so may cause some features to not work correctly.

daka reserves the right to change, add to or amend these terms and conditions at any time. Any changes will be updated on this page and the "Last updated" date will be revised. For significant changes, a notification may be sent to the registered email address or to the account.

Continuing to use the platform after any changes are made will be considered acceptance of the new terms and conditions. If you do not accept any change, you should stop using the platform and request account closure.

10.1 Contact

If you have any questions or comments about these terms and conditions, please contact us via 24/7 live chat or email. Our support team is always ready to respond in both Bengali and English. Support email: [email protected]

For answers to common questions, visit our FAQ page — it has straightforward answers to many questions.