daka's Responsible Gaming Policy
Sports and casino betting are meant for entertainment — and that enjoyment should never become a source of harm. daka believes every player has the right to know their own limits and to play safely.
Why is Responsible Gaming Important?
Online betting is primarily a form of entertainment. Most people enjoy it in moderation and play within a set budget. But for some people, betting can at some point go beyond their control. daka acknowledges this reality and gives every member the opportunity to set the right limits for themselves using the tools available on our platform.
To learn more about how the platform operates overall, you can read About Us, where we explain in detail how we protect our users' interests.
A few core principles of responsible gaming: betting is always for entertainment — not as a way to earn income. You should never bet what you cannot afford to lose. Betting with borrowed money or someone else's money is never right. And if you are in a bad mood or under stress, taking a break from playing is the best thing to do.
Tools to Protect Yourself
After logging in to daka, you can activate the following limit-setting features from your account settings. They take effect immediately.
Deposit Limits
Set a maximum deposit amount per day, week or month. Once set, a cooling-off period is required before the limit can be increased.
Session Time Limit
Decide in advance how long you will spend on the platform each day. When the set time is up, your session ends automatically.
Self-Exclusion
Keep your account closed for a set period or permanently. During this period, placing bets or making deposits will not be possible.
Loss Limit
Set a limit on how much you can lose within a given period. Once the limit is reached, no further bets can be placed.
Cooling-Off Period
Temporarily pause betting for anywhere from 24 hours to 30 days. This gives you the chance to make decisions with a clear head.
Reality Check
At set intervals you will be reminded on screen how long you have been playing and how much has been transacted.
Request Self-Exclusion
Self-exclusion can be activated by contacting us directly on live chat or by filling in the form below. Our support team will process your request promptly.
Permanent exclusion is a final decision — it cannot be reversed later. For any questions, contact us on 24/7 live chat.
Warning Signs of a Problem
If you notice any of the signs below in yourself or someone close to you, it is worth seeking help. These are not signs of weakness — they are signs of awareness.
Placing more bets to try to win back lost money
Placing larger bets in an attempt to recover losses creates a dangerous cycle.
Using everyday living expenses for betting
Using money meant for groceries, rent or other essential costs for betting is something to avoid.
Hiding your betting from family or friends
A tendency to keep your betting habits secret or to lie about them is a warning sign.
Trouble sleeping or concentrating at work
Losing sleep due to thoughts about betting, or becoming inattentive at work, are signs of a mental impact.
daka's Commitment
Safety at daka is not just a technical matter — it is the core foundation of how we operate. We work actively to ensure the protection of every member.
Where to Get Help
You do not have to face this alone. For gambling-related problems, your loved ones, a professional counsellor, or our support team are all here for you.
daka Live Chat and Email Support
daka's support team is available in Bengali and English 24 hours a day, 7 days a week. Speak to us directly on live chat or write to us by email — you will get a quick response either way.
Family and Loved Ones
Talk openly with a family member or a trusted friend. Support from someone close to you can be the greatest help in reducing stress and taking the right steps.
Professional Counselling
A mental health professional or behavioural counsellor can provide long-term support. Contact your local hospital or health centre to access counselling services.
Under our Privacy Policy, any information you share when seeking support is fully protected and is not shared with any third party.
Some Tips for Healthy Gaming
Responsible gaming does not mean missing out on entertainment — it is a way to keep gaming enjoyable over the long term.
- Set a budget before you play and do not go beyond it. Think of that amount as an entertainment expense.
- Allocate a fixed amount of time. Playing for hours on end increases mental fatigue and reduces your ability to make sound decisions.
- Do not bet when you are angry, depressed or under the influence of alcohol — your judgement does not work well in those moments.
- Do not think of betting as a way to earn income. Profit from betting is not guaranteed in the long run — always keep that in mind.
- Take regular breaks. A break of at least 5–10 minutes every hour keeps your mind fresh.
- Make time for family, friends, hobbies and exercise outside of betting — balance in life matters.
Protecting Minors
daka is for players aged 21 and over only. Age is verified at the time of account registration and proof of age may be requested at any time if there is reason for doubt.
If there are minor members in your household, take the following steps:
- Use parental control software on your device.
- Do not save passwords in your browser.
- Keep your bank card and mobile banking details secure.
- Talk openly with your children about the risks of online betting.
Our full policy on this matter is set out in detail in the Terms and Conditions.